1. Homepage
  2. Cloudmore FAQs

My Microsoft Invoice does not reconcile with my Azure Cloudmore Billing data, what should I do?

The most common reason for an imbalance is a Cloudmore Organization that has not had Azure added as a service, this has to be done manually in the Cloudmore Platform by going to the e-store and adding it in

Another reason could be a tenant that has left your reseller. If the tenant is removed their data moves with them and can’t be displayed on the Cloudmore Billing reports

 

For further information please contact us at platformsupport@cloudmore.com