1. KB
  2. Administration
  3. Subscription Management

Upgrade NCE Subscription on Cloudmore

Microsoft NCE allows customers to change the product of an ongoing subscription to an upgraded version for a higher price. The product levels for upgrade are pre-defined by Microsoft.

To upgrade a product in subscription:

  1. Log into your Cloudmore Broker account.
  2. Under Manage Organizations on the left navigation pane, select Organizations.
  3. In the organization list that appears, select the applicable organization for which you want to add the NCE subscription. 
  4. On the left navigation pane, click My Services.
  5. From the list of services, select the Microsoft 365 CSP Direct service.
  6. In the Microsoft 365 CSP Direct page, click Subscriptions.
  7. Locate the subscription you want to edit and click the Actions dropdown to the right of the subscription.
  8. Select Upgrade from the dropdown.
  9. Select the product you want to upgrade to from the available options.
  10. Click Upgrade.